Ice Rink at the Natural History Museum

As the countdown to Christmas begins, fun things to do with your little ones will be top of the agenda and where better to get in the festive spirit than at the The Natural History Museum Ice Rink.

Fun for the entire Family

Ice skating is a great activity at every age!

Double bladed toddler skates can be put on top of your child’s normal shoes and there are regular skates available in smaller sizes for older kids. Just pick a pair up at the Ice Rink. Pinguin Skate aids are fun and available on a first come first serve basis for a £5 rental fee.

Where: Natural History Museum Ice Rink

When: Open until 8 January 2017 Opening times vary Core hours 11.00-21.00 Closed 25 December

Prices: Adult Ticket: £12.65; Child (Aged 12 and Under) Ticket: £8.80; Family Ticket (Buy 4s) Adults & Children (Multiples of 4): £9.90

Book your Skating Tickets for Kids Sessions

Penguin Skate Club: Calling all little ones looking to perfect their skating skills – the Penguin Skate Club will be running lessons for children aged four to eight. The club will run on Saturday mornings, with 30-minute sessions starting at 10.00 and 11.00 from 5-20 November, and 9.00 and 10.00 from 26 November until 1 January 2017 (excluding 26 December).

Parent & Toddler Sessions: Want to go on the ice with younger children? Special parent and toddler sessions will be running right through until 9th December, in a perfect environment for little ones to get used to their skates. Sessions cost £10 for parent and a child (age 4 and under) and include a complimentary drink each (mini hot-chocolate / soft drink / tea / coffee.) This is valid on weekday sessions up to and including 3pm.

Book tickets online for toddler skating classes on the Ice Rink at Natural History Museum

Getting there

Address: The Natural History Museum Cromwell Road London SW7 5BD

Closest tube stations are South Kensington followed by Gloucester Road.

The entrance to the Ice Rink is on the right hand side of the Natural History Museum (Cromwell Road corner Exhibition Road). Don’t worry – you won’t need to get in the line in front of the museum, instead head to the side entrance and make your way towards the skate exchange area where you can pick up skates for your toddler & yourself.

FAQs

How do I buy tickets?

Book your skate session online to guarantee your place or buy your tickets from the box office when you arrive. Remember, you may have to wait for your turn on the ice if you haven’t booked your session in advance, especially during peak times.

Transaction fees apply.

When should I arrive?

The Ice Rink will be open 20 minutes before the first session. For all other sessions please arrive at least 40 minutes before the start of your session.

How long do skating sessions last?

Each skating session lasts 50 minutes.

Is skate hire included in the ticket price?

Yes, skates are included in the price of your ticket.

Can I bring my own skates?

Yes, figure skates and hockey skates are allowed. But the organisers reserve the right not to allow skates deemed to be unsafe.

What do I do if the ice is wet?

UK weather can be changeable – rain, warm temperatures and strong can make the surface of the ice wet.

The Ice Rink is prepared for changing weather conditions, and wet ice is safe to skate on.

Check for any weather warnings on the day of your booking and, if in doubt, bring waterproof clothing.

What should I wear?

Whatever the weather, we recommend wearing suitable outdoor, waterproof clothing. It’s quite normal for there to be a degree of surface water on any outdoor ice rink. For this reason, visitors should be aware that they may get wet even if it isn’t raining.

Is there somewhere to leave bags and coats?

We have a cloakroom for bags and coats. It costs £2 per item and is free for school groups. For safety reasons, bags are not allowed on the ice. All items left in the cloakroom are done so at the owner’s risk.

Where can I collect lost property?

Lost property will be held at the Museum. If you think you may have lost something please email us.

Where can I find my Swarovski Skate Cam photos?

To view your magical moments please visit skatecam.swarovski.com. If you have any questions about the Skate Cam please email hello@swarovskiskate.com

Will sessions be cancelled in bad weather?

The Ice Rink is an outdoor event and operates in nearly all weather conditions. However, please bring suitable outdoor clothing whatever the weather. Ice is, of course, made from water – rain or dry there is always a risk of getting wet. In the unlikely event that the Ice Rink must close, alternative skating sessions will be offered. We regret than no refunds can be given due to bad weather.

Can I book a penguin skate aid?

We have a limited supply of penguin skate aids, which cost £5, available on a first-come first served basis from the skate hire counter. Unfortunately skate aids cannot be booked in advance. Please note that we also have children’s bob skates available free of charge, these are twin bladed skates that fit over a child’s shoes. Please speak to any member of Ice Rink staff if you wish to hire a skate aid or require bob skates.

Who can enter the skate exchange area?

Only ticket holders can enter the skate exchange area and Ice Rink.

Are wheelchair users allowed onto the Ice Rink?

We run dedicated wheelchair sessions at the Ice Rink. You can get more information about this on the Booking page. Unfortunately, we cannot allow wheelchairs onto the ice at other times. The Café Bar and viewing platform are accessible to wheelchair users at all times using the lift.

What can I do if I don’t want to skate?

If you don’t want to skate you can warm up with a hot drink in the Cafe Bar, watch skaters from the open-air balcony or go for a spin on the fairground carousel which is open throughout the day. You don’t need a ticket for the Café Bar or the open-air balcony. You can also visit the rest of the Museum, which is open every day until 17.50 except 24-26 December 2016.

How small/large are your skates?

Skates are available from child size 9 up to an adult size 15. Bob skates are also available for toddlers. Bob skates are double blades that strap onto the shoe.

Is there a minimum age to skate?

There is no minimum age, but children aged 12 and under must be accompanied by an adult. We advise parents to use their discretion on whether very young children will enjoy the experience.

What do I do if I haven’t received my tickets?

If you selected to have your tickets sent by post and you haven’t received them within a week of your skating session, please call Ticketmaster on +44 (0)333 321 9999.

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Book tickets online for toddler skating classes on the Ice Rink at Natural History Museum